2023 Graduate Design Researcher (Wellington)

The role

As a design research graduate, you will research, analyse and share insights about attitudes and behaviours of people that use Xero, as well as those who don’t yet but might in the future. 

You’ll learn about people’s lives outside of their interactions with Xero, and observe their experience using Xero. You’ll identify where people get stuck and why. You’ll help the wider business focus on the most critical user problems and opportunities that we can address – then help to inform the most delightful and effective experiences.

As a graduate design researcher, you’ll develop research plans, conduct studies, analyse results, and report back actionable findings. You’ll have the opportunity to broaden your skills in a wide range of research methods including deep-dive interviews, concept and usability testing, surveys, and more. Throughout the research process, you’ll be working collaboratively with people from research, design, engineering and product in cross-functional teams.  

What we’d like to see from you

You’ll be a great listener and able to put yourself in other people’s shoes. You’ll have an analytical side and a knack for crafting beautiful user experiences.

We’re looking for applicants with a degree in a relevant field such as design, anthropology, psychology, or any field with a research focus.

Ideally, you’ll:

• be an excellent communicator and team player
• be a problem solver who can take a logical, analytical approach while being user-focused
• be a creative, agile, motivated and passionate person
• like to question the status quo and take initiative

If this sounds like you, get in touch. We’d love to hear from you.

How to apply

Due to the number of applications we receive, we ask that you only apply for one role in one location. Please take some time to research each opportunity available before submitting your application.